Here we answer our top Frequently Asked Questions. If you don’t see your question being answered here, please reach out to us at 856-935-7510 x8304.

What is the Special Needs Registry?

The Salem County Special Needs Registry for 911 Emergency Response is a voluntary service open to anyone who lives in Salem County that affected in some way by physical, mental, or developmental disability. Once an individual is registered under the Special Needs Registry, the registrant’s information is shared with Salem County dispatch. If an emergency arises at the registrant’s home, dispatch is able to then notify emergency responders to better assist in their response.

Can I register someone else?

You may only register someone else only if that individual is unable to use a computer, telephone or is developmentally unable to register themselves or if you are the individual’s legal guardian.

What is the difference between the Special Needs Registry for 911 Emergency Response and the Special Needs Registry for Disaster Response?

The Salem County Special Needs Registry for 911 Emergency Response is a registry that allows you (or someone you care for) that has a physical, mental, or developmental disability share information that would notify emergency personnel at the time a 911 phone call is prompted to your residence that someone at the home has a disability that may require further assistance.

The Salem County Special Needs Registry for Disaster Response aides emergency responders to best assist in a disaster (such as a hurricane or a flood in the area of your home). If you would like more information on Register Ready, please follow this link (opens in new window).

Can I register for this registry if I live outside of Salem County?

No. If you are not a Salem County resident, your information will NOT be inputted into our system. Please contact your Local or County Department of Health and/or Human Services for information or to find out if they provide this service in your County.

What if I need assistance in completing the online form?

You may call 856-935-7510 x8304 and someone will assist you in completing your form. OR you can print the form and mail it in to be added to the registry. You may download the printable form at this link.

Is the Registry kept confidential?

Yes. All information provided is only shared with the Salem County Department of Health and Human Services staff who maintain the database, and with Salem County dispatch and first responders in the event of an emergency.

What happens to my information once someone submits the form?

Once your information has been submitted, a staff member will input the registrant’s information into the Salem County 911 CAD (Computer-Aided Dispatch) system. A specialized code that only Emergency Responders understand will be input to notify the 911 dispatcher that someone at that location has a special need that they should be aware of.

How will the information contained in the registry assist a person with special needs during an emergency?

The information contained in the registry will assist emergency responders in several ways. Upon Salem County dispatch receiving a 911 call at your residential address, they will make emergency responders aware that an individual at that location is on the registry by a code. The reason for the code is so your information is kept confidential. Depending on the type of call, the dispatcher can better assess the type of response necessary and dispatch the proper resources accordingly.

Is there a cost involved to sign-up for the Salem County Special Needs Registry?

No, there is no cost to register for the Salem County Special Needs Registry.

How often should my information be updated?

Anytime the registrants information changes or needs to be updated, please contact Jenna Hogate at 856-935-7510 x8304 who will assist you in making changes to the form. Once a year, a staff member from the Salem County Department of Health & Human Services will be reaching out to verify that all information in the database is up-to-date.

Who should I contact if I need to update my information, want to be removed from the registry or have questions regarding the registry?

You may call Jenna Hogate at 856-935-7510 x8304 or email if you need to update your information, no longer wish to be apart of the registry or have any questions regarding the Salem County Special Needs Registry.